Plumbing questions, answered.
Straight answers about the services we provide across Myrtle Beach and the Grand Strand.
Emergency Plumbing
Do you really answer the phone 24/7?+
Yes. We have a live dispatcher available around the clock — you'll talk to a real person, not a machine.
How fast can you get to my home in an emergency?+
Most emergency calls in Myrtle Beach get a plumber on the way within the hour. Severe weather can occasionally extend response times.
Should I shut off my water before you arrive?+
Yes. If you have an active leak, find your main shutoff (usually near the water meter or where the line enters the home) and turn it off. We can walk you through it on the phone.
Drain & Sewer
What's the difference between snaking and hydro jetting?+
Snaking punches a hole through a clog. Hydro jetting blasts the pipe walls clean back to bare wall, lasting much longer.
How often should sewer lines be cleaned?+
Most homes do well with cleaning every 18–24 months. Restaurants and homes with heavy tree cover need more frequent service.
Do you offer camera inspections?+
Yes — included on most main sewer line jobs and available as a standalone service.
Water Heaters
Repair or replace?+
If your unit is over 10 years old and the repair costs more than half a new install, replacement usually wins. We'll give you honest math, not pressure.
How long do water heaters last?+
Traditional tanks: 8–12 years. Tankless: 18–22 years with proper maintenance.
Are tankless water heaters worth it?+
For most Myrtle Beach families, yes — endless hot water, lower bills, longer lifespan, and they free up garage space.
Leak Detection & Pipe Repair
Will you have to tear out my walls?+
Rarely. We use acoustic listening and thermal imaging to pinpoint leaks so we only open what we have to.
Should I replace polybutylene piping?+
Yes. Polybutylene is a known failure material and many insurers refuse to cover homes that still have it.
Pricing
Do you offer free estimates?+
Yes for replacements and large projects. Diagnostic fees may apply for repair calls and are credited toward any work performed.
Do you offer upfront pricing?+
Always. You get a flat-rate quote before we start work — no clock-watching, no surprises.
Need an emergency plumber right now?
Call or text Emergency Plumbing — true 24/7 response throughout Myrtle Beach and the Grand Strand.
